Terms & Conditions


Terms & Conditions

01432 343800

All viewings are undertaken on the basis that they are at your own risk from a Health & safety perspective.

No charge is made for registering your requirements with Brightwells but unfortunately we can not arrange viewings until we are in receipt of your completed form. Registration Forms will generally be retained for a maximum of 12 weeks, unless advised to the contrary, information will then be securely disposed of.

Please note Brightwells are employed & act on behalf of the landlord.

Deposits & Referencing Fees

Holding Deposit (per tenancy)
One week’s rent. This is to reserve a property. Please Note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and / or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Security Deposit (per tenancy. Rent under £50,000 per year)
Five weeks’ rent.
This covers damages or defaults on the part of the tenant during the tenancy.

Security Deposit (per tenancy. Rent of £50,000 or over per year)
Six weeks’ rent.
This covers damages or defaults on the part of the tenant during the tenancy.

Unpaid Rent
Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Lost Key(s) or other Security Device(s)
Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).

Variation of Contract (Tenant’s Request)
£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.

Change of Sharer (Tenant’s Request)
£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher.
To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Early Termination (Tenant’s Request)
Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.


Rents are payable by Standing Order monthly in advance on the same day that the tenancy commenced.


We regret that tenancies are only generally available to persons over 21 years of age and who are in a position to prove sufficient income on an ongoing basis to comply with the financial commitments of the tenancy.

Before the commencement of a tenancy we are obliged to seek references which will normally include a credit check. These may be undertaken by a reference checking company. Should a guarantor be needed then they would also be subject to the same referencing procedure. 

Non UK citizens can not be considered without a contract of permanent employment in a professional position (i.e. Dentist, Doctor etc.). Proof of the existence of a UK bank account, a copy of their passport and proof of a National Insurance number will also be required.


All tenants are required to take out contents insurance regardless of if a property is furnished or not. Prior to the start of the tenancy we will need evidence from you that cover is in place. We can assist with this if so required.

Stamp Duty

Stamp Duty is payable in regard to some tenancies to the Inland Revenue & is the tenants responsibility. For further details go to www.inlandrevenue.gov.uk