Terms & Conditions


Terms & Conditions

01432 360006

All viewings are undertaken on the basis that they are at your own risk from a Health & safety perspective.

No charge is made for registering your requirements with Brightwells but unfortunately we can not arrange viewings until we are in receipt of your completed form. Registration Forms will generally be retained for a maximum of 12 weeks, unless advised to the contrary, information will then be securely disposed of.

Please note Brightwells are employed & act on behalf of the landlord.

Deposits & Referencing Fees

Once you have viewed a property should you wish to be considered for a tenancy we will require a holding deposit, the amount of which is individual to each property, and a non refundable referencing fee of £70 per adult applicant. (Please note that husband and wife do class as two applicants). Should the tenant’s own bank/building society charge them for a reference, this expenditure will be deemed the potential tenant’s own expense. The holding deposit does not guarantee the availability of the property and is used to reserve the property during the vetting procedure. Brightwells generally hold deposits as agents for the Landlord and these monies will be banked immediately and no interest will be payable upon them. The Landlord reserves the right to withdraw the property without explanation or compensation prior to the signing of contracts.

Should a contract be agreed upon, the holding deposit will be transferred under the terms of the tenancy agreement to become the deposit with the signing of the contract and will then have the protection of the Government authorised Tenancy Deposit Protection Scheme - The Dispute Service. If your application is unsuccessful the holding deposit will be returned to you by cheque only, unless paid by credit or debit card where it then needs to be refunded to the same card. 

If you withdraw your application, or the information you provide us with is incorrect, we reserve the right to deduct our own and our Landlords cost prior to refunding the balance of your holding deposit whether a tenancy has been agreed or not. (Minimum fee of £240 including VAT).

An administration fee equal to one weeks rental plus vat is payable when a tenancy has been offered and accepted. This is payable on or before completion.


Rents are payable by Standing Order monthly in advance on the same day that the tenancy commenced.


We regret that tenancies are only generally available to persons over 21 years of age and who are in a position to prove sufficient income on an ongoing basis to comply with the financial commitments of the tenancy.

Before the commencement of a tenancy we are obliged to seek references which will normally include a credit check. These may be undertaken by a reference checking company. Should a guarantor be needed then they would also be subject to the same referencing procedure. We regret that applicants in receipt of Housing Benefit cannot generally be accepted due to restrictions with mortgages and insurance in most cases.

Non UK citizens can not be considered without a contract of permanent employment in a professional position (i.e. Dentist, Doctor etc.). Proof of the existence of a UK bank account, a copy of their passport and proof of a National Insurance number will also be required.


All tenants are required to take out contents insurance regardless of if a property is furnished or not. Prior to the start of the tenancy we will need evidence from you that cover is in place. We can assist with this if so required.

Stamp Duty

Stamp Duty is payable in regard to some tenancies to the Inland Revenue & is the tenants responsibility. For further details go to www.inlandrevenue.gov.uk